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The Flower
Same Day Delivery
As Canada's leading online Florist, The Flower recognizes the importance of offering our customers quality products at a fair price. We are frequently asked how we can provide fresher flowers at better prices compared to our online and offline competitors.
The Flower is committed to providing high-quality products at a fair price. We take great pride in our customer service, both before and after the sale - we appreciate your business and promise to never take it for granted. If you have any issues please email wecare@theflower.com. We are proud to be a wholly owned and operated Canadian company.
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What forms of payment do you accept?
Visa, MasterCard and American Express.
What if i'm not happy with the substitutions made?
We want our all customers to have a positive experience with us and will work with you to ensure satisfaction. If you are not satisfied with the substitutions applied to your order we encourage you to get in touch with us within 24 hours of delivery and provide images so we can better asses discrepancies and determine course of action.
Do you accept promotion and discount coupons?
Yes. To use a promotion or discount coupon simply enter it into the "APPLY COUPON" box upon checkout and your discount will apply. Please note that promotion coupons are case sensitive so be sure to enter your code exactly how you see it.
Is it safe to use my credit card online?
Yes. We never send your personal information over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode you will notice a key or lock icon at the bottom of your browser window. Flowers Canada does not rent or sell information we receive from web orders or e-mail registrations to third parties. For more information please refer to our Privacy Policy.
I was not pleased with my service or have a suggestion, who can i contact?
We very much appreciate and welcome customer feedback. Please direct all questions, comments or concerns to support@bunches.com.
I have a suggestion or a comment on my order, Who Can I Contact?
We very much appreciate and welcome customer feedback. Please direct all questions, comments, or concerns to support@bunches.com